{"id":43866,"date":"2025-11-28T12:09:28","date_gmt":"2025-11-28T11:09:28","guid":{"rendered":"https:\/\/vahana.fr\/faq\/"},"modified":"2026-08-07T12:32:47","modified_gmt":"2026-08-07T10:32:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/vahana.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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How do I return a product to Vahana?<\/h2>\n<\/div>\n\n\n\n
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To return a Vahana product, follow these three steps:<\/p>\n\n

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  1. Check that the product is new and complete, with its packaging and QR code label.<\/li>\n\n\n\n
  2. Return it to the following address : Vahana chez Boost, 99 impasse de la Station, 30900 N\u00eemes, France.<\/li>\n\n\n\n
  3. We recommend shipping with a tracking number to ensure secure delivery.How to return a Vahana product? Check it is new and complete, send it back to our returns address in N\u00eemes, ideally with tracked shipping. <\/li>\n<\/ol>\n\n

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    Which bareback pad is best for swimming?<\/h2>\n<\/div>\n\n\n\n
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    For swimming with your horse, choose a bareback pad designed for use in water. Vahana’s FlyPad\u00ae Aqua is built for this: made of Airmesh fabric, it simply rinses off with water and dries quickly. It keeps the same features as the classic FlyPad\u00ae, with its channel that frees the spine and its adjustable Wings. It is available in Horse and Pony sizes, so you can swim safely and as close as possible to the horse. <\/p>\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    Is there a bareback pad for ponies?<\/h2>\n<\/div>\n\n\n\n
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    es, there are bareback pads suited to ponies. At Vahana, the FlyPad\u00ae Pony is designed for B ponies up to small horses, and for riders weighing 55 kg or less, to protect the back. For the smallest ones, the FlyPad\u00ae Mini suits children, miniature horses, shetland ponies and A ponies. Like the horse model, these versions feature a channel that frees the spine and adjustable Wings that adapt to the pony’s build. <\/p>\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    Which bareback pad protects the horse’s back?<\/h2>\n<\/div>\n\n\n\n
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    To protect the horse’s back, choose a bareback pad with a channel. The channel is a central groove that frees the spine and withers, avoiding any direct pressure on the topline. Most bareback pads on the market do not have one and spread pressure across the entire surface of the back. A pad with adjustable Wings, which adapt to the horse’s build, adds further to this protection. Vahana’s FlyPad\u00ae combines these two elements, its channel and its adjustable Wings, to protect the horse’s back and withers. <\/p>\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    How do I choose a bareback pad?<\/h2>\n<\/div>\n\n\n\n
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    To choose the right bareback pad, check four key points. First, back protection: a good pad should feature a spine channel, a central channel that relieves pressure on the horse\u2019s spine and withers rather than pressing on them. Next, the fit to the horse\u2019s individual conformation, ideally with adjustable elements that adapt to each horse\u2019s back. Then, comfort and stability for the rider, who should be able to let their leg fall naturally into a balanced position. Finally, the quality of the materials and craftsmanship, which are essential for durability. The Vahana FlyPad\u00ae combines all these criteria with its spine channel, adjustable Wings, and handcrafted Franco-Italian production. <\/p>\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    What is the difference between a bareback pad and a saddle?<\/h2>\n<\/div>\n\n\n\n
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    A saddle is a rigid structure, built on a tree, that spreads the rider’s weight over a wide area of the back and raises the rider above the horse. A bareback pad is a flexible piece of equipment, without a tree, that places the rider as close as possible to the horse’s back for a freer and more connected ride. A saddle remains essential for certain disciplines and for long hours of work. A bareback pad, on the other hand, favours feel, lightness and closeness to the horse. A well-designed model such as Vahana’s FlyPad\u00ae still protects the back and withers thanks to its channel, whereas riding fully bareback offers no protection at all. <\/p>\n\n

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    What is a bareback pad?<\/h2>\n<\/div>\n\n\n\n
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    A bareback pad is a flexible piece of equipment placed on the horse’s back to ride without a saddle. It gives the rider a more comfortable and more stable seat than riding fully bareback, while protecting the horse’s back and withers when it is well designed.The most advanced models, such as Vahana’s FlyPad\u00ae, feature a channel that frees the spine and adjustable Wings that adapt to the horse’s build. It is an alternative to the saddle for a ride that is closer to the horse, freer and more connected. <\/p>\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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    How to choose your FlyPad?<\/h2>\n<\/div>\n\n\n\n
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